I really had high expectations for Guts Casino http://trustgamblers.org/reviews/guts-online-casino/, I been talking about it for ages and when I see Ask Gamblers advertising a 100% deposit match and 50 free spins that's when I decided to me a deposit.
The only downfall on that is the free spins are on starburst, which is a brilliant slot I love it, but obviously being free spins meant 1p line so 10p spins... It's not good when your playing the minimum bet, but they were free so that didn't matter. I had a chat to live help first, who were great, really friendly and they confirmed I was entitled to the offer so I deposited £20 and received another £20, my free spins were credited at 11am the next day. I loaded up Space Wars at first done a few spins but it wasn't up to much so I tried Fruit Shop... But it came up with an error, so I tried Muse, same thing happened... Hardly any of the games worked and when they did they would crash after a few spins.
It started annoying me so I went onto live help and she asked me to send some screen shots which I done. I do have to say there ugh their live help are brilliant, she was lovely and she had so much patience. Eventually she asked me to try the slots again and whoopidy dooda they worked. Then she gave me £20 free bonus for helping them... Which was wager free! Happy days.
Everything was going good but I fancied trying out their mobile site... I wish I hadn't. I started having the exact same problems... Then it just froze my whole iPad i couldn't do anything, I couldn't even power it off so had to do a master reset I wasn't a happy bunny let me tell you. Went onto live help in the morning and also sent some screenshots apparently they trying to sort it.
I couldn't even be bothered with this casino then I just blew my money and I won't be returning again... Well not with my own money anyway lol. I received the free spins the next day... Won about a fiver and as it was a Wednesday I so received the free spins from their free spins lottery, I got 5 free spins on Jack Hammer and today received an email from them saying I had 10 free spins on Eggomatic. I had a bad experience here I'm gutted if I'm honest, but I do think that given the right amount of luck you could do alright honest.